Consumers:

Consumer Tips > Home Solicitation Sales Tip Sheet

Whenever you sign a contract or make a purchase over $25 as a result of an in-home solicitation, you have a three-day right to cancel. This is known as the "cooling off" period. The salesperson must notify the buyer orally of the right to cancel and provide a written form to sign, stating that notification of the right to cancel has been given.

Helpful Hints in Home Solicitations:

  • Be wary of salespersons who start their sales pitch by saying that they are "just taking a survey" or "trying to get rid of extra inventory."
  • Look very closely at deals that offer "free gifts" and that depend on the purchase of another product or a packaged deal.
  • Do not ever let a salesperson into your home unless you have seen proper identification and determined exactly what he or she wants.
  • No matter how attractive an offer appears, refrain from making an immediate purchase. It is wise to take a couple of days to consider the actual offer or deal presented.
  • Take the time to compare the salesperson's price and product with others.
  • DO NOT BE AFRAID TO SAY, "NO!

Contact Us

Consumer Protection Division
501-682-2341
800-482-8982 (statewide)
501-682-8118 (fax)
consumer@arkansasag.gov