About the Office:

What We Do > Public Protection Department

The Attorney General’s Public Protection Department is responsible for safeguarding the rights of Arkansas consumers and ratepayers as well as helping preserve our state’s natural resources. The Department is divided into four divisions.

  • The Consumer Protection Division mediates thousands of individual consumer complaints a year, in addition to promoting consumer education. The Division investigates violations of Arkansas law and aggressively prosecutes wrongdoers on behalf of Arkansas citizens. More about Consumer Protection

  • The Utilities Division represents the interests of Arkansas ratepayers during policy decisions and ratemaking proceedings before the Arkansas Public Service Commission, other state and federal agencies, and the courts. More about Utilities

  • The Antitrust Division protects Arkansans from unlawful restraints of trade and commerce, price discrimination, price fixing, and monopolies. The Division also investigates and prosecutes alleged violations of state and federal antitrust laws to ensure that companies are not limiting competition in ways that can hurt consumers. More about Antitrust

  • The Environmental Division promotes the health and safety of Arkansans by protecting the environment and providing support to state agencies with environmental missions. Division staff members draft regulations, represent agencies in administrative hearings, participate in settlement negotiations, and prosecute criminal environmental cases. More about Environmental